Shipping Policy
Effective Date: March 18, 2026
This Shipping Policy outlines how orders are processed, fulfilled, and delivered when you purchase from Vocabbett.
1. Order Processing Time
Orders are processed after payment is successfully received.
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Print-on-demand products: Typically processed within 2–5 business days
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Digital products: Delivered immediately upon purchase
Processing times may be longer during:
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Holidays
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High-volume periods
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Product launches
2. Fulfillment Partners
Many of our physical products are made to order and fulfilled through third-party providers, including Printify and its network of print partners.
Because of this:
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Items may ship from different locations
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Orders containing multiple items may arrive in separate packages
3. Shipping Times
Estimated shipping times (after processing):
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United States: 3–7 business days
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International: 7–21 business days
These are estimates only and are not guaranteed.
4. Shipping Costs
Shipping rates are calculated at checkout based on:
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Destination
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Product type
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Carrier rates
Promotions or free shipping offers may be available from time to time.
5. Tracking Information
Once your order ships, you will receive a confirmation email with tracking information (when available).
Please allow time for tracking updates to appear.
6. Delays and Carrier Issues
Vocabbett is not responsible for delays caused by:
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Shipping carriers (e.g., USPS, UPS, DHL)
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Customs processing for international orders
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Weather or unforeseen logistical disruptions
If your package is delayed, we recommend contacting the carrier directly using your tracking number.
7. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout.
We are not responsible for orders shipped to incorrect addresses provided by the customer.
If an order is returned due to an incorrect address:
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Reshipping costs will be the responsibility of the customer
8. Lost or Stolen Packages
Vocabbett is not responsible for lost or stolen packages marked as delivered.
If this occurs, you should:
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Check with your local carrier
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Contact your local post office
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Verify the delivery address
If you need assistance, we are happy to help guide you through next steps.
9. Damaged Items
If your order arrives damaged or defective, please contact us within 7 days of delivery at:
Include:
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Your order number
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Clear photos of the damaged item
We will arrange a replacement or refund in accordance with our Refund Policy.
10. International Orders
International customers are responsible for:
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Customs fees
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Import duties
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Taxes imposed by their country
These fees are not included in the purchase price or shipping cost.
11. Contact
For any shipping-related questions, please contact:
Returns & Refunds
Effective Date: March 18, 2026
At Vocabbett, we take pride in the quality of our products. Because many of our offerings are made to order or delivered digitally, our refund policy is as follows:
1. Digital Products (No Refunds)
All digital products, including:
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PDFs
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Downloadable resources
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Ebooks
are non-refundable.
Due to the nature of digital content, all sales are final once the product has been delivered.
2. Print-on-Demand Products (Printify)
All print-on-demand items are made specifically for your order.
We do not accept returns or exchanges for:
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Buyer’s remorse
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Incorrect size selection
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Change of mind
However, we will replace or refund items if they arrive:
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Damaged
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Defective
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With a printing error
To request a replacement, contact us within 7 days of delivery at contact@vocabbett.com with:
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Your order number
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Photos of the issue
3. Books Purchased Through Amazon
Books purchased through Amazon or KDP are subject to Amazon’s return and refund policies.
Please contact Amazon directly for those orders.
4. Incorrect Address or Delivery Issues
Customers are responsible for providing accurate shipping information.
We are not responsible for orders:
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Shipped to incorrect addresses provided by the customer
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Lost due to carrier issues
If an item is returned due to an incorrect address, reshipping costs may apply.
5. Order Cancellations
Orders may only be canceled if they have not yet entered production.
Because many items are processed quickly, cancellation is not guaranteed.
6. Contact
For all refund or replacement inquiries, contact: