Returns & Refunds
Effective Date: March 18, 2026
At Vocabbett, we take pride in the quality of our products. Because many of our offerings are made to order or delivered digitally, our refund policy is as follows:
1. Digital Products (No Refunds)
All digital products, including:
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PDFs
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Downloadable resources
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Ebooks
are non-refundable.
Due to the nature of digital content, all sales are final once the product has been delivered.
2. Print-on-Demand Products (Printify)
All print-on-demand items are made specifically for your order.
We do not accept returns or exchanges for:
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Buyer’s remorse
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Incorrect size selection
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Change of mind
However, we will replace or refund items if they arrive:
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Damaged
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Defective
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With a printing error
To request a replacement, contact us within 7 days of delivery at contact@vocabbett.com with:
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Your order number
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Photos of the issue
3. Books Purchased Through Amazon
Books purchased through Amazon or KDP are subject to Amazon’s return and refund policies.
Please contact Amazon directly for those orders.
4. Incorrect Address or Delivery Issues
Customers are responsible for providing accurate shipping information.
We are not responsible for orders:
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Shipped to incorrect addresses provided by the customer
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Lost due to carrier issues
If an item is returned due to an incorrect address, reshipping costs may apply.
5. Order Cancellations
Orders may only be canceled if they have not yet entered production.
Because many items are processed quickly, cancellation is not guaranteed.
6. Contact
For all refund or replacement inquiries, contact: